Orders ship from our warehouse in Dublin, Ireland.
FedEx Express shipping is now available to customers Worldwide, rates for this service will be displayed at checkout including estimated transit times.
We offer Free Shipping to Ireland, Northern Ireland, UK, Belgium, Denmark, France, Germany, Netherlands, Luxembourg for orders over €100.00.
Your estimated shipping cost will be displayed on the cart page if you do not reach the minimum for free shipping.
Note to UK Customers: All taxes (Import Duty + VAT) including customs clearance charges will be paid by us. You will not have to pay any charges at delivery.
Shipping fees to all other EU Countries is between €12 – €20 for express shipping, your shipping cost will be visible once you add an item to your cart.
Shipping to the USA costs €25.00 and is free on orders over €200.
We will usually dispatch your item within one working day of receiving cleared payment.
The handling time is the number of working days we will take to post the item after receiving your cleared payment. A payment is considered “cleared” after the money from the buyer has been deposited into our account. If the buyer pays by PayPal or credit card, the payment may clear immediately.
“Working days” are normal weekdays. Saturdays, Sundays, and major holidays do not constitute a working day, so you should keep this in mind as you determine the earliest delivery date for you.
For Bank holidays please allow an extra working day for delivery. During extremely busy periods such as Christmas orders may take a little longer to process.
Estimated Delivery Times Standard (does not include handling time)
Republic of Ireland and Northern Ireland, 1-2 working days
Postage & packing for all Republic of Ireland and Northern Ireland standard deliveries free of charge on orders over €100. Island deliveries may take longer.
UK Express Delivery (2-3 working days) Postage & Packing for all UK standard deliveries is free of charge on orders over €100.
Deliveries to the Scottish Highlands, Channels islands, Isle of White & Isle of Man will take at least one day longer.
Europe (3-7 Working days depending on location) Postage & Packing charges for European standard deliveries is calculated at checkout. Island deliveries may take significantly longer.
If your Country is not listed, please contact us for a quote.
Rest of World (7-10 Working days) P&P charges for Worldwide standard deliveries is calculated at checkout if available. If your Country is not listed, please contact us for a quote.
Island deliveries may take significantly longer.
Note: All delivery times are estimates based on information available to us at the time of publishing this document.
Do I need to sign for my package?
For security reasons all packages dispatched will require a signature upon delivery, this information will be transmitted back to Formosa and retained for the purpose of challenging disputes and unlawful charge-backs.
Where do you deliver?
We deliver to all countries in the European Union, most EC Countries, USA, Canada and Australia.
Some restrictions apply. Check your location at Checkout.
Items returned due to non-delivery
If an order is returned to us due to an incorrect address being stated at checkout or customer’s refusal to accept the delivery or failure to acknowledge notification left by our delivery provider, the customer will be responsible for the costs incurred to re-send the order.
Upon return of a non-delivered item one of our customer service executives will contact you outlining the options available.
Am I responsible for customs charges?
Delivery of goods outside of the European Union may be subject to import duties and or taxes, we accept no responsibility for said charges.
In addition, delivery delays may occur outside of Europe should your shipment be subject to customs inspection.
If the word pre-order or pre-purchase is mentioned in a product title or description, this means you are buying the product in advance of delivery from our suppliers.
Please pay close attention to the approximate date of delivery in the product description to decipher the earliest possible delivery date.